Fosterburg Water District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
DOXO Bill Payment Warning
DO NOT USE DOXO TO PAY YOUR BILL!
WHAT IS DOXO?
DOXO is a third-party online bill payment website that allows the general public to pay utility bills online through the DOXO website. They are not affiliated in any way with Fosterburg Water District.
WHY IS DOXO NOT A GOOD THING?
DOXO on-line bill payment website appears to be affiliated with a water system or municipality, but it is not. "doxo.com" may charge extra fees, and FWD cannot control when our utility will receive payments from doxo.com, possibly resulting in a late payment fee or disconnection due to non-payment. Therefore, FWD advises customers to ONLY utilize the BILL PAYMENT tab on our website for online bill pay.
Pay Online or by Phone:
Fosterburg offers three ways to complete online or over the phone payments.
1-888-988-0302 Illinois E-pay
1-800-352-9870 Form Number 148502 Court Money
Option 1: Court Money is located at www.courtmoney.com. Use form #148502, have your water account number and the amount you owe. A transaction fee is assessed on the amount you choose to process, $1.75 for the first $50.00 then 3.5% thereafter.
Option 2: Illinois Epay can be found at https://magic.collectorsolutions.com/magic-ui/Login/fosterburg-water-district. You will need your water account number and the amount you owe to process. A convenience fee of 2.35% is assessed and is based on your amount to be processed. You can also opt for an e-check for a $.50 fee
Option 3: Nexbillpay is accessed through our Web Portal and can be found at https://portal.utilitydistrict.com/1354. You will be prompted to register to gain access. Once registration has been completed you can make a payment. There is a convenience fee of $1.75 for the first $50.00 dollar amount. Any amount greater than $50.00 is assessed at a rate of 2.75% up to $5,000.00. Another option is e-checks, any amount less than $5,000.00 in value is charged a flat rate of $1.75.
Note: Payments will take at least 24 hours to process and illustrate on the web portal!
Fees for all on-line payment options: The convenience fees are collected by third parties for completing the payment transactions. Fosterburg Water District does not handle these types of transactions and therefore, we do not collect or make any additional revenue from the convenience fees.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account on the due date and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location
You may pay your bill in person at our office located at 3216 Main Street in Fosterburg. We accept cash, check, money orders, and credit/debit cards. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Fosterburg Water District
3216 Main St.
Alton, IL 62002